Support

Need help, found a bug, or want us to add a product? We read every message.

📧 Email us anytime:

We aim to respond within 1–2 business days.

Frequently Asked

A product I scanned wasn't found, or wasn't scored.

Our database is growing every week. If a product comes back without a score, tap "Request a full exposé" inside the app — it adds the product to our research list so we can add it. You can also email us the product name.

How do I manage or cancel my Pro subscription?

Subscriptions are managed through Apple. On your iPhone, open Settings → [your name] → Subscriptions, select Shelf Exposé, and you can change or cancel from there. Cancellation takes effect at the end of your current billing period.

How do I restore a purchase on a new device?

Open the app's Profile screen and tap Restore Purchases. Your Pro status follows your account.

How do I delete my account?

Open the Profile screen and choose the account deletion option under Data & Privacy. This permanently removes your account and associated data.

Is the information medical advice?

No. Ingredient and scoring information is for educational purposes only and is not medical advice. Always consult a qualified healthcare professional for dietary guidance.